How can I help?
Answers about every service, from price and timelines to billing and support. 60 answers and counting.
Browse by topic
About and working together
Who are you and how long have you been doing this? · Where are you based and which time zones do you work in?
8 articlesAutomation and CRM
Which tools do you automate with? · What is included when you set up a CRM?
6 articlesHelp and support
How do I get support? · How fast do you fix urgent problems?
3 articlesHosting, domains and ownership
Do I need hosting and a domain before we start? · Can you move my website to a new host or platform?
6 articlesOngoing maintenance
Do I need a maintenance plan? · How often do you update my website?
6 articlesPayments and process
Do you sign a contract or NDA? · Can you work to a deadline?
3 articlesPlans, billing and your account
Can I pay monthly or yearly for a plan? · What happens when my monthly or yearly plan ends?
5 articlesSEO services
What is the difference between the audit, local SEO and the full SEO retainer? · Can I cancel a monthly SEO or automation plan?
7 articlesSpeed, security and quality
How fast will my website be? · How do you keep my website secure?
5 articlesWebsite design and development
Do you build on WordPress, Shopify or custom code? · What is included in a small business website?
11 articles