Frequently asked questions
Straight answers about every service, from price and timelines to payment and support. Cannot find yours? Ask the chat or send a message.
About and working together
8 questions
I am Manik Hossain, a web designer, WordPress expert and SEO specialist from Bangladesh, working with clients worldwide. Since 2019 I have built and optimised more than 550 websites for over 185 clients.
I am based in Bangladesh and work with clients in Australia, the UK, the US, Canada, the UAE and other countries. I keep overlapping hours with your time zone for calls.
I reply to messages within one working day. If you contact me about a new project, you get next steps and a rough number in that reply.
Use the contact form, send an email to admin@manikhossain.in, message me on WhatsApp, or use the chat on this site. You can also find me on LinkedIn, Facebook, Instagram, Fiverr and Upwork.
Yes. The process starts with a free 30 minute discovery call about your business, your customers and what the site has to do. You get a scope, a price and a date within a working day, whether or not you hire me.
Yes. The portfolio shows finished websites with the platform and results for each, and the case studies explain the problem, what I did and what changed for a few projects.
You work with me directly. I handle design, development and SEO myself, and bring in a specialist only when a project needs one, and I tell you first.
A short description of your business, what you want the website to do, two or three websites you like, and any logo or brand files you already have. If you do not have these yet, we can work it out on the call.
Automation and CRM
6 questions
I build workflows in n8n, Zapier or Make, and connect them to your forms, inbox, CRM, Slack and invoicing, with error handling and a test run before handover.
Pipeline and stages configured, your forms and inbox connected, and a team training session, so new enquiries land in one place and nothing falls through the cracks.
It depends on how many tasks run each month. Many small workflows fit in the free tiers. n8n can also be self-hosted for a low fixed cost. I recommend the cheapest option that is reliable for your volume before we start.
Yes. Every form on your site can send the lead to your CRM with the right fields, tag where it came from, and alert your team, so every enquiry is in one place.
Yes. New leads can get a welcome email straight away and a short follow-up sequence, and your team gets a reminder when someone has not had a reply.
Yes. I name and document every step and record a short walkthrough, so you or your team can adjust texts, timings and fields without breaking anything.
Help and support
3 questions
Send a message from the contact page, reply to any email from me, or use WhatsApp or the chat on this site. Include the page address and a screenshot if something looks wrong.
If your site is down or hacked, tell me straight away. Clients on Priority support get same-day fixes. Without a plan I still help as fast as I can as a one-off job.
Search the Help center or browse its topics. The FAQ page groups the most common questions by service. If you cannot find your answer, ask in the chat or send a message.
Hosting, domains and ownership
6 questions
No. If you already have them, I can use them. If not, I can recommend a reliable host and help you register the domain in your own name.
Yes. A migration moves your site to a new host or to WordPress or Shopify with no downtime and with redirects mapped, so you keep your Google rankings.
Yes, wherever possible. When an address has to change, I add a 301 redirect map so visitors and Google land on the right page and your rankings are protected.
You do. The domain, hosting, files, content and logins are in your name. I hand over every access when the project is paid.
It depends on the site. For most WordPress business sites I recommend a managed host with daily backups and good support. I explain the options and costs before you buy anything.
Yes. I can set up email on your domain with Google Workspace or Microsoft 365, and add the records that stop your emails landing in spam.
Ongoing maintenance
6 questions
If your website brings in leads or sales, yes. Updates, backups and monitoring stop most problems before they happen, and when something does go wrong it is fixed fast from a clean backup.
Plugins, themes and the core are checked and updated every week, after a backup. Each update is tested so the site keeps working.
Yes. Priority support includes small edits such as text, images, new team members or a new section. Bigger work, like a new page design, is quoted first.
Yes. You get a short monthly report with updates done, backups, uptime, security checks and anything I fixed or recommend.
Yes. I start with a check of the site, its plugins, hosting and backups, tell you what needs fixing, and then take it over on a plan.
Yes. Plans run month to month or year to year. You can stop before the next period starts and you keep everything on your site.
Payments and process
3 questions
Yes. Every project has a written scope with price, timeline and deliverables. I am happy to sign your NDA before you share private details.
Yes, when the deadline is agreed before we start and content arrives on time. Tell me the date on our first call and I plan the work back from it.
Tell me early. The design is approved in stages so problems are caught before building, and I keep working within the agreed scope until it is right.
Plans, billing and your account
5 questions
Plans sold as monthly services (SEO retainers, maintenance and automation care) can offer a Monthly or Yearly switch. Yearly costs less than twelve monthly payments and the card shows exactly how much you save.
I email you before the end date with a renew link, and again on the day it ends. If you do not renew, the plan is marked as ended and the service is switched off. You can renew any time from your order page.
Yes. Create an account with the same email you ordered with, and your orders, status, invoices and private order links are in one place.
Sometimes. If you have a coupon code, enter it at checkout and the new total shows before you pay. Referral links can also earn credit for the person who shared them.
Prices are shown in US dollars. At checkout you can also see the amount in Bangladeshi taka for local payment methods.
SEO services
7 questions
The audit is a one-time crawl and fix list. Local SEO is monthly work on your Google Business Profile, citations and reviews for one location. The full retainer is monthly on-page, technical and off-page work together.
Yes. The retainer and care plans have no lock-in: you can cancel any month.
Yes. Analytics and Google Search Console are connected before handover on every build, so you can see traffic and search performance from day one.
Yes. Every build ships with structured data (schema) for your business, pages, articles and FAQs, so Google understands the site and can show rich results.
Yes. Monthly SEO plans include a report you can read, covering what was done, what moved and what comes next.
Yes. I look for the searches your customers really use, how hard each one is to rank for, and which page on your site should target it. You get the list with a plan, not just a spreadsheet.
Yes. Crawl errors, broken links, redirects, duplicate pages, slow pages, missing schema and indexing issues in Search Console are all part of a technical SEO fix.
Speed, security and quality
5 questions
New builds pass Core Web Vitals. I compress images, keep the code lean, use caching and test on real devices, so pages load quickly on phones and desktops.
Maintenance plans include core, plugin and theme updates, daily backups, uptime monitoring and security scans. If something goes wrong, I restore from a clean backup.
Every build is designed mobile-first and checked for layout, tap targets, contrast and keyboard use, so it works for as many visitors as possible.
Yes. Every site runs on HTTPS with a valid certificate, and old http links redirect to the secure version.
Yes. Forms, checkout, links, speed, phone and tablet layouts and the main browsers are checked before launch, and again after it goes live.
Website design and development
11 questions
Most business sites are built on WordPress. Online stores run on WooCommerce or Shopify, and dashboards, booking systems and bigger tools are custom-coded with React, Node and MongoDB. I recommend the one that fits your goals and budget.
A full WordPress site with home, services, about and contact pages, custom responsive design, on-page SEO across every page, content upload, a speed and mobile pass, and 30 days of post-launch support.
A full storefront build, payment and shipping setup, and product import for up to about 100 products. It is built on WooCommerce or Shopify depending on how you want to sell.
When you need dashboards, booking systems, user accounts or logic a template cannot do. These are built with a React front end and a Node and Express API on MongoDB, and scoped after a discovery call.
Yes. If your text and images are not ready, I can write and source them as part of the build. Tell me at the start so the timeline includes it.
Yes. When the project is paid in full, the website and its content belong to you, and you keep the logins and files.
I can. Send me what you have, even rough notes, and I turn it into clear page copy written for your customers and for search. If you prefer to write it yourself, I give you a simple outline for each page so nothing is missed.
Yes. I build stores on WooCommerce or Shopify with products, variations, shipping, taxes, coupons and payment gateways set up and tested. You get a short video showing how to add products and handle orders.
Yes. A landing page is built around one offer and one action, loads fast on phones, and is connected to your form, CRM or booking tool and to your analytics and ad tracking.
Your logo, any brand colours, the pages you want, text and photos if you have them, and two or three websites you like. Access to hosting and the domain helps if you already have them. I send a short checklist after our call.
Design revisions are included until the layout is right for you, within the agreed scope. Changes that add new pages or features are quoted before I start them, so there are no surprises on the invoice.
Still have a question?
I reply within one working day.